Frequently Asked Questions

  • All
  • Community Guidelines & Services
  • Exploring the Neighborhood
  • Leasing Rent and Utilities

Community Guidelines & Services

Maintenance requests can be submitted anytime through our online resident portal.

Parking is generally available for both residents and guests. Specific options and availability may vary, please contact our leasing team for more information.

Yes, we welcome pets at The Hayden. For details on breed or weight restrictions, please contact our onsite team.

Exploring the Neighborhood

There’s plenty to enjoy nearby—from restaurants and shopping centers to parks and entertainment venues. Everything you need is just minutes away. You can explore all the locations on the neighborhood map:https: https://www.thehaydendallas.com/location/

Absolutely! Our community is conveniently located near multiple public transit stops, making it easy to get around for commuting, errands, or exploring the area.

Yes, our community is located near a range of public and private schools, offering families plenty of educational options. We’re also happy to assist with information on school zoning and nearby campuses. You can explore all the locations on the neighborhood map: https://www.thehaydendallas.com/location/

Leasing Rent and Utilities

We offer flexible lease terms, typically ranging from 7 to 15 months. Our leasing team can help you choose the best option based on your needs.

Yes, we offer select short-term lease options to provide flexibility based on your needs. Availability may vary. Please contact our leasing office for more details on terms, rates, and availability.

Rent is due on the 1st of each month. You can make payments securely through our resident portal.

To thank the dedicated professionals who keep North Texas moving, The Hayden offers an exclusive Preferred Employer Program featuring tailored leasing incentives and move-in discounts. We invite local heroes—including those in healthcare systems, airlines and transportation, educators and school staff, as well as government employees, and first responders—to enjoy these special perks as a token of our appreciation for your hard work and service to our community.

Preferred Employers:

  • UT Southwestern Medical Center
  • Parkland Health & Hospital System
  • Texas Health Resources
  • Baylor Scott & White Health
  • Medical City Healthcare
  • Southwest Airlines
  • American Airlines Group
  • FedEx
  • Dallas Fort Worth International Airport
  • AT&T
  • Texas Instruments
  • Bank of America
  • JPMorgan Chase
  • Capital One
  • Fidelity Investments
  • Lockheed Martin
  • General Motors
  • Bell Textron
  • Dallas Independent School District
  • University of Texas at Arlington
  • Dallas College
  • Amazon
  • Toyota Motor North America
  • Charles Schwab
  • Keurig Dr Pepper

Ask our team if your employer qualifies you for our program!